Planned U.S. shipping window
Orders are planned to ship directly from China with an estimated 10-12 business-day transit target after carrier handoff.
Shipping policy draft
Planned U.S. transit: 10-12 business days.
Launch orders are planned to ship directly from China to the United States. The carrier, handling time, shipping rate and tracking workflow still require final fulfillment setup.
MarketUnited States firstDefault launch direction
Transit target10-12 business daysAfter carrier handoff
CheckoutPrototype onlyNo orders accepted here
Confirmed planUnited States launch, direct shipping from China
The current transit target is 10-12 business days after carrier handoff.
Not confirmedHandling time, rates, carrier and tracking workflow
These items require fulfillment setup before checkout opens.
Launch gateComplete fulfillment testing first
Then replace every pending item with an operational rule.
What the current shipping plan can say.
The current prototype is a design and content review environment. It does not process an order, collect payment or create a shipment.
Delivery date matters for returns
The confirmed 30-day return window starts from delivery, subject to the separate Returns policy.
Delay handling needs a process
The production store needs a documented method to notify buyers, obtain consent or cancel and refund when a shipment is delayed.
The production flow needs four verified stages.
Each stage needs an owner, a measurable time and a customer-facing response before orders are enabled.
01Order received
Payment authorization, fraud review and the point of order acceptance are not yet defined.
02Processing
Business days, cutoff times, holidays, preorders and stock exceptions remain pending.
03Carrier handoff
Shipping origin, carrier services, rates, tracking and address-change rules remain pending.
04Delivery or exception
Lost, damaged, refused and undeliverable package procedures remain pending.
Publish only dates the operation can support.
For a United States online store, shipping representations need a reasonable operational basis. Delays also require a customer notification, cancellation and refund process.
Decisions required before checkout opens.
All items below are production blockers for a final shipping policy.
01Legal seller and fulfillment origin
Company name, business address and the location from which each SKU ships.
02Destinations and address types
States, territories, PO boxes, APO/FPO and any excluded locations.
03Processing schedule
Business days, order cutoff, holidays, stock exceptions and cancellation window.
04Carriers and shipping rates
Available services, calculated or flat rates and any free-shipping threshold.
05Transit estimates and tracking
How estimates are calculated, when tracking is sent and what is not guaranteed.
06Package exception procedure
Lost, damaged, stolen, refused and undeliverable order responsibilities.
07Duties and taxes
Only needed if destinations expand beyond the confirmed United States launch direction.
Shipping questions this draft can answer.
Need return or support information?
Review the separate return terms or prepare a support request without sending product to an unverified address.