dx dovryxWindows fingerprint login Start setup

Three-model Windows 10 tested setup

Install first. Enroll second.

Choose the model in front of you, confirm the exact USB device and driver, then enroll through Windows Hello.

Start with your model Check compatibility
Dovryx FP200 USB-A fingerprint reader
Windows Settings Accounts Sign-in options Fingerprint recognition
01Windows 10 testedOne sample of each model on Pro build 19045
02Native USB-A portRequired connection
03Password or PINKeep account access available
04Exact hardware IDDo not assume every batch uses the tested sensor

Choose the device in front of you.

All three current samples completed the Windows 10 functional path. FP100 and FP100-LK were tested after the ChipSailing driver was already installed, so their clean first-install behavior remains unverified.

FP200 compact USB-A fingerprint reader
Tested FP200 workflow

Insert FP200 directly into the USB-A port.

Use a native USB-A port. The completed Windows 10 test covered automatic driver installation, enrollment, sign-in, restart, S3 sleep and two physical ports.

View FP200 details

Tested-sample driver boundary

Resolve code 28 before fingerprint enrollment.

All three current samples reported hardware ID USB\VID_2541&PID_0236. Stop if Device Manager shows a different ID or a device warning.

  1. First Let Windows search automatically.

    Connect the selected model directly, wait for device setup and use Windows Update before downloading a separate package.

  2. Code 28 Confirm the exact sample hardware ID.

    In Device Manager, open Properties, Details and Hardware Ids. The tested samples showed USB\VID_2541&PID_0236; a different ID requires separate support.

  3. Exact match Use the Microsoft Catalog result or model support.

    The current samples used ChipSailing 18.28.18.814. FP100 and FP100-LK reused the package already installed on the test computer, so clean first-install behavior is not confirmed.

  4. Verify Check Biometric devices before enrollment.

    Continue only when Device Manager shows ChipSailing Fingerprint UsbDriver without a warning and problem code 0.

Current sample ID only Microsoft Update Catalog exact-ID result

Confirm the hardware ID before use. A valid hardware compatibility signature is not Microsoft certification or endorsement of any Dovryx model.

Open Catalog result

Enroll only after the reader is ready.

Menu names can differ slightly between Windows versions. On all three completed Windows 10 sample tests, enrollment started only after Device Manager showed a working Biometric device.

SettingsAccountsSign-in optionsFingerprint recognition
  1. 1
    Confirm the reader and driver

    Use a native USB-A port and verify the working Biometric device before opening Windows Hello.

  2. 2
    Open Sign-in options

    Go to Settings, choose Accounts, then open Sign-in options.

  3. 3
    Select Fingerprint recognition

    Expand Fingerprint recognition (Windows Hello), select Set up, then choose Get started.

  4. 4
    Verify the Windows account

    Enter the requested password or PIN. Windows may ask you to create a PIN as a backup sign-in method.

  5. 5
    Enroll the fingerprint

    Touch or move your finger as Windows prompts. Repeat until the enrollment process is complete.

  6. 6
    Test sign-in and keep a backup

    Lock Windows, confirm the enrolled finger works and keep the PIN available. A second finger remains an additional recommended test.

Official Windows reference Open Microsoft's Windows Hello configuration guide

Test the sign-in before relying on it.

Each current sample signed in after initial enrollment, reconnection, restart, a short S3 transition and changing to another native USB-A port. Repeat these checks on the computer that will use the reader.

Windows + LLock the computer
Sign-in screenTouch the sensor
BackupConfirm the PIN still works

If setup stops, identify where it stopped.

Do not repeat every step. Start with the first condition that does not match your screen.

Device

Windows does not detect the reader

Reconnect to a native USB-A port, review Device Manager and complete Windows Update.

Windows Hello

Fingerprint recognition is unavailable

Confirm device detection. Organization policies or Windows 11 external biometric settings may also affect availability.

Enrollment

The fingerprint will not complete

Clean and dry the finger and sensor, vary finger placement, then try adding a different finger.

Know what this setup does and does not enable.

This guide covers Windows Hello fingerprint sign-in for the launch models. It does not turn them into biometric security keys.

Three-sample test scopeOne sample of FP200, FP100 and FP100-LK on the same Windows 10 Pro build 19045 computer
Driver setupAll three current samples reported the same sensor ID; a new computer may need Windows Update or the official driver setup path
Launch statementDesigned for compatible Windows 10 and Windows 11 computers with a native USB-A port
Not supportedmacOS, Linux, Windows 7 / 8 / 8.1
Not includedFIDO2, Passkeys or website security-key functions
Certification claimNo Microsoft certification or official approval is claimed

Setup questions that should be answered first.

If setup stops, identify the failed stage first.

Use the troubleshooting guide to separate connection, driver, enrollment, sign-in and FP100-LK button problems. Keep the exact model and Windows build with every support request.

Open troubleshooting Review compatibility