Hong Kong Aidodo Technology Co., Limited
Business Registration No. 80876471. Dovryx is the customer-facing brand.
Terms of Service
These terms apply to the website, product information, support content and orders accepted by Hong Kong Aidodo Technology Co., Limited, trading as Dovryx.
Product facts remain model-specific.
U.S. shipping is charged separately at US$9.99.
+86 181 2652 8757 or support@dovryx.com.
By using the website or submitting an order, you agree to the terms and policies displayed at that time.
Business Registration No. 80876471. Dovryx is the customer-facing brand.
Room 1214, 12/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong.
Room 409, Building 3, Yanghang Building, Dalingshan Town, Dongguan, Guangdong, China.
The version in force when an order is accepted applies to that order. Changes do not remove rights that cannot legally be excluded.
Review the model page and compatibility checker before ordering.
The launch models are designed for compatible Windows 10 and Windows 11 computers where Windows Hello fingerprint sign-in is available.
A native USB-A port is required for DP-200, DP-100 and DP-100LK.
macOS, Linux and Windows 7, Windows 8 and Windows 8.1 are not supported.
These products do not support FIDO2 or Passkeys and are not biometric security keys.
Dovryx does not claim Microsoft certification, endorsement or official approval for these products.
Results can vary with the computer, Windows configuration, driver state, software conflicts and production batch.
Prices are displayed and settled in United States dollars. DP-200 is US$36.99; DP-100 and DP-100LK are US$49.99. United States shipping is charged separately at US$9.99.
Submitting checkout information is an offer to purchase. An order is accepted when Dovryx confirms it for fulfillment. Dovryx may reject or cancel an order before dispatch if payment is not authorized, information is invalid, a price or listing error is material, the order appears fraudulent, or fulfillment is not reasonably possible.
Payment is processed through the method shown at checkout. Airwallex is the intended payment provider; payment availability remains subject to the live checkout configuration.
The separate Shipping Policy forms part of these terms.
Eligible orders are prepared for carrier handoff within 48 hours after order and payment confirmation.
The estimate begins after dispatch and is not a guaranteed delivery date.
United States orders use the standard commercial delivery service identified in the Shipping Policy.
The Warranty & Returns Policy contains the detailed conditions and request process.
Request a return within 30 days after delivery. The product must remain in original resaleable condition and the buyer pays return shipping.
If Dovryx verifies a qualifying defect, wrong item or damage caused before delivery, the order is eligible for a direct refund to the original payment method. A return is required only if Dovryx supplies return instructions.
Qualifying non-user-caused hardware faults are covered for one year from delivery, subject to the published exclusions and verification process.
Use the website lawfully and do not interfere with its operation.
Setup and compatibility content describes the supported scope and recorded evidence; it cannot guarantee every computer, driver state or software environment.
A fingerprint sign-in accessory does not make a device, account or organization impossible to compromise.
Nothing in these terms excludes liability or consumer rights that applicable law does not permit a seller to exclude.
These terms identify the law governing the seller relationship without removing consumer protections that cannot legally be excluded.
These Terms and any contract for an order accepted by Hong Kong Aidodo Technology Co., Limited are governed by the laws of the Hong Kong Special Administrative Region.
Nothing in this section excludes or limits mandatory consumer rights that apply under applicable law.
Hong Kong Aidodo Technology Co., Limited
Business Registration No. 80876471
Hong Kong company secretary correspondence address: Room 1214, 12/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong
Operating and return address: Room 409, Building 3, Yanghang Building, Dalingshan Town, Dongguan, Guangdong, China
Phone: +86 181 2652 8757
Email: support@dovryx.com
Support hours: Monday-Friday, 9:00 a.m.-5:00 p.m., China Standard Time (UTC+8).
Hong Kong Aidodo Technology Co., LimitedBusiness Registration No. 80876471
Hong Kong company secretary correspondence addressRoom 1214, 12/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong
Operating and return addressRoom 409, Building 3, Yanghang Building, Dalingshan Town, Dongguan, Guangdong, China
Customer service+86 181 2652 8757 · support@dovryx.com
Monday-Friday, 9:00 a.m.-5:00 p.m., China Standard Time (UTC+8)